Please check the co-pays received thoroughly.Bear in mind the fact that the medical acts may be technical words that may therefore differ from the common name used for certain investigations. In addition, the facility or medical professional issuing the co-pay may do so using their corporate name rather than their trade mark. If you still have any questions in this regard, contact our Customer Care department on 91 418 40 40 / 93 301 06 56  who will explain all the concepts to you.