The health insurance may include co-pays, meaning the specified amount per service that the Member will pay as a shared cost when he/she accesses medical care within our network of Approved Medical Services.
Only some policies include co-pays. Check the conditions of your policy carefully to learn about your case.
If you want to know more about co-pays, you can consult our How co-pays work section.
The co-pays will be generated automatically every time use is made of particular Cigna medical services (check the specific conditions of your policy). Cigna will send you the statement with the related breakdown during the following month.
Please check the co-pays received thoroughly.Bear in mind the fact that the medical acts may be technical words that may therefore differ from the common name used for certain investigations. In addition, the facility or medical professional issuing the co-pay may do so using their corporate name rather than their trade mark. If you still have any questions in this regard, contact our Customer Care department on 91 418 40 40 / 93 301 06 56 who will explain all the concepts to you.
